PRIVACY POLICY

This Privacy Policy explains how we collect, use, and protect information in our SPOC Application used for managing doctor and diagnostic referrals.

1. Information We Collect

a. Personal Information

• Name, Phone number, Email (SPOC profile)

b. Patient & Referral Data

• Patient name, Referral ID
• Appointment details (doctor/diagnostic)
• Status updates (Accepted, In Progress, Completed, Cancelled)

c. Device & Usage Data

• Device info
• IP address
• App usage logs

2. Purpose of Data Collection

We use data to:

• Manage referral workflows
• Assign doctors and handle diagnostics
• Send notifications and updates
• Improve application performance

3. Data Sharing & Disclosure

• Shared only with authorized systems (Retailer & Consumer apps)
• Not sold or rented to third parties
• Shared with authorities only if legally required

4. Data Security

We implement:

• Encryption and secure APIs
• Encryption and secure APIs
• Secure authentication mechanisms

5. Data Retention

• Data is retained only as required for business and legal purposes
• Deleted or anonymized after retention period

6. User Rights

Users have the right to:

• Access their data
• Request correction
• Request deletion (subject to legal obligations)

7. Children’s Privacy

This app is not intended for users under 18 years.

8. Third-Party Services

The app may use third-party services (e.g., analytics, notifications) which follow their own privacy policies.

9. Changes to Privacy Policy

We may update this policy. Users will be notified of major changes.